IVR – Interactive Voice Response Support
Recording / Text to Speech
Play a pre-recorded audio or use text to speech to a contact once the call is answered.
Data Capture
Capture a number of digits with conditions to confirm they are the right length within a predefined range.
Multiple Selection
Select a single digit / key press between 0 and 9.
Feedback
Take a number between 1 and X with checks to confirm the number is within the predefined range.
Record
Records audio from the contact.
Conferencing
Connect your contacts to same conference room.
Do Not Call
Do Not Call (DNC) gives contact ability to unsubscribe from further calls.
Call Transfer
Transfers a call to an agent for live sale conversions “Press One” campaigns
SMS During Call
Send an SMS during live call.
Segmentation
Takes to a specified part of the IVR depending on user’s choice.
Tag support with Text to Speech
Tag support with Text to Speech to insert variables into the message. For instance “Hello, Mr. {surname}, we are calling on behalf of {company_name}”.
HTTP API
HTTP API takes direct IVR actions according to an external information source.
Recording Transferred Calls
Record a transferred call session that you can use for training, development and information purposes.
Text to Speech
Text to Speech converts your texts into voice message.
More Features
Extensive Reporting and Analytics
You have user-friendly detailed reports and analytics of every message you have sent. You can download your campaign results. You can also figure out invalid numbers and unsuccessful deliveries. Extensive call data and survey reports exportable to CSV.
TTS Support in Multiple Languages
Text to Speech support in Flite and multiple languages using Acapela TTS
Audio File Upload
User friendly interface for uploading audio files.
Answering Machine Detection
Answering Machine Detection (AMD) with “record-your-message-now” beep identification.
SMS Marketing
SMS broadcasting supported with all packages.
High Scalability
Highly scalable application to help you make a large number of calls per day.
Extensive Documentation
Comprehensive documentation to help beginners get started.
Live Transfers
Messagizer Voice broadcasting service also facilitate you to get your calls transferred to your sales or customer service department with a simple Press 1 or Press 0 feature.
Concurrency
Concurrent Calls Scheduling.
Recurring Tasks
Helps you schedule tasks by specifying an exact date for when the task should run.
Auto-Redial Activation
Activating auto redial can retry connecting the non-connected contacts.
Web Application
Web application to help you manage your campaigns from everywhere.
Error Emails
You can set to receive email notifications if a tasks fails.
Ringless Voicemail
This new feature makes you have ability to deliver a voice message into voicemail without ringing the phone. It also automatically delivers your voice message to voicemail boxes that have numeric phone number extensions.
Text Message
You can let your contacts opt-in via personalized keyword to receive your messages.
Survey Creation
You can create a survey by asking questions on your message. You will be reported back with survey results.
Your Privacy Protection
Your personal and account details are safe with us. We don’t share your personal information with any third party.
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